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Concept

Break-Glass Account

A tightly controlled emergency account used only when normal access fails, with strong vaulting, monitoring, and alerting. Tested regularly so it works in a real incident.

Break-glass accounts fail in two directions. Untested, they do not work during the outage they exist for, usually because they depend on the SSO or MFA service that is down. Untested and unmonitored, they become a standing backdoor that nobody notices being used. The rule that survives audit is: excluded from conditional access, credentials split and vaulted, every use alerts immediately, and the whole path is exercised on a schedule.

See also: what is PAM, zero standing privileges, just-in-time access, PAM vendors

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