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Identity breach database · 2021 · Password spraying

Nobelium password spray campaign and Microsoft support agent compromise

On June 25, 2021 Microsoft reported Nobelium password spray and brute-force attacks against customers, mostly IT companies (57%) and government (20%) across 36 countries, with three compromised entities known. Microsoft also found information-stealing malware on a device belonging to one of its customer support agents, whose access to basic customer account information the actor used for targeted attacks.

Victim
Multiple: Microsoft customers, mainly IT companies and government
Industry
Cross-industry
Country
Global
Intrusion began
Not disclosed
First disclosed
Jun 25, 2021
Actor
Nobelium (APT29) (Nation-state)
Initial access
Password spraying
Identity control that failed
Authentication
MFA
Not disclosed
Abused identity
Human account
Records affected
3 (Microsoft said it was aware of three compromised entities.)
Disclosed cost
Not disclosed

The identity lesson

Blocking legacy authentication and enforcing MFA stops password spraying, and least-privilege support tooling limits what a compromised support agent can expose.

Go deeper on SWI

Sources

  1. New Nobelium activity, Microsoft Security Response Center, Jun 25, 2021

Record verified Oct 31, 2026 against the sources above. Corrections: contact us.

Related incidents

Cite this record

SWI Community Team. (2026). Nobelium password spray campaign and Microsoft support agent compromise. Identity Breach Database, Start with Identity. https://startwithidentity.com/breaches/incidents/2021-nobelium-password-spray-support-agent/

Part of the Identity Breach Database, free to reuse under CC BY 4.0. Analysis across every record: Identity Breach Report 2026.