Neiman Marcus customer data stolen from its Snowflake account
Neiman Marcus notified 64,472 people in June 2024 that names, contact details, dates of birth and gift card numbers were taken from a third-party cloud database between April and May 2024, and confirmed to press that it was its Snowflake account. The data had been advertised for sale by the same actors behind the wider Snowflake campaign.
- Victim
- Neiman Marcus Group
- Industry
- Retail and e-commerce
- Country
- United States
- Intrusion began
- Apr 2024
- First disclosed
- Jun 24, 2024
- Actor
- Financially motivated
- Initial access
- Stolen credentials
- Identity control that failed
- Authentication
- MFA
- Not enforced on the abused account
- Abused identity
- Human account
- Records affected
- 64,472 (People notified, per the company's filing with the Maine attorney general. Press later reported the stolen data contained far more email addresses.)
- Disclosed cost
- Not disclosed
The identity lesson
Same failure as the wider Snowflake campaign: an account reachable from anywhere with a stolen password and no second factor.
Go deeper on SWI
Sources
- Neiman Marcus confirms data breach, claims its Snowflake account was hacked, TechRadar, Jun 25, 2024
Record verified Oct 31, 2026 against the sources above. Corrections: contact us.
Related incidents
- Advance Auto Parts job applicant data stolen from its Snowflake account 2024 · Stolen credentials
- AT&T call and text records stolen from its Snowflake workspace 2024 · Stolen credentials
- Snowflake customer tenant extortion campaign (UNC5537) 2024 · Stolen credentials
- Ticketmaster customer data stolen from its Snowflake account 2024 · Stolen credentials
Cite this record
SWI Community Team. (2026). Neiman Marcus customer data stolen from its Snowflake account. Identity Breach Database, Start with Identity. https://startwithidentity.com/breaches/incidents/2024-neiman-marcus-snowflake-account/
Part of the Identity Breach Database, free to reuse under CC BY 4.0. Analysis across every record: Identity Breach Report 2026.